Our Kilimanjaro packages include all transfers as outlined in your itinerary, ensuring a smooth and worry-free experience from start to finish.

Upon arrival at Kilimanjaro International Airport, you’ll be greeted by one of our professional drivers and comfortably transferred to your hotel in a spacious Toyota Alphard. These vehicles feature large luggage compartments, complimentary bottled water, Wi-Fi connectivity, and refreshing wet wipes—providing comfort right from the start of your journey. Each car is regularly serviced and maintained by our in-house team of technicians to guarantee safety and reliability.

Our team of skilled drivers is fluent in English and highly knowledgeable about the region, ensuring not only safe transportation but also an informative and welcoming experience.

For your transfer to the mountain trailhead, we use rugged Toyota Hiace or Coaster vehicles, specially designed for handling wilderness terrain and ensuring a safe ride to the base of Mount Kilimanjaro.

At the end of your adventure, we’ll arrange your return transfer to Kilimanjaro International Airport. With our comprehensive service, you can focus entirely on your climb and relaxation, knowing all transportation details are fully taken care of.

The night before your ascent and the night after your descent, you’ll stay in a welcoming 3-star hotel in Moshi Town. Accommodation is based on shared double occupancy by default, with the option to upgrade to a single room supplement if you prefer more privacy.

We primarily host our climbers at Aishi Machame Hotel and Brubru Lodge, both proudly owned and managed by our team. In case they are fully booked, you’ll be placed in an alternative property of equal comfort and service. All hotels offer traveler-friendly facilities such as professional staff, comfortable rooms with mosquito nets, on-site restaurants, swimming pools, laundry service, and complimentary Wi-Fi.

• Aishi Machame Hotel – Nestled in a lush rural neighborhood 23 km (14.3 mi) from Moshi, this serene retreat is often visited by monkeys, mongooses, and other wildlife. Guests can enjoy peaceful mornings on the restaurant terrace while watching nature unfold. The hotel also houses our office and gear rental store, making it convenient for climbers.

• Brubru Lodge – Located in Moshi’s quiet Shanty Town area, this lodge is ideal for those who prefer to be closer to local shops, cafes, and nightlife. If you require climbing gear from our Aishi Machame store, don’t worry—our team will deliver it directly to the lodge for your orientation briefing.

Your package includes bed and breakfast, with the option to order lunch and dinner directly from the hotel restaurants, which feature carefully prepared à la carte dishes blending European and Tanzanian flavors.

Important to note:

• Rooms are shared with your travel companion or, if traveling solo, with a same-sex traveler. A single room supplement is available on request and should be booked in advance, as rooms may fill quickly.

• Extra charges apply for additional nights if you choose to descend earlier than planned.

• On the evening before your climb, our managers will meet you at the hotel for an orientation briefing. The following morning, our vehicle will pick you up for the start of your Kilimanjaro adventure.

We provide all the essential gear to make your Kilimanjaro camping experience both safe and comfortable.

Reliable and Comfortable Tents
For every expedition, we use durable 4-season tents designed to withstand mountain conditions. They keep you warm at night and well-protected from rain. Each tent features a small buffer area where you can remove muddy boots and wet gear before stepping inside.

Although the tents are built for three people, we accommodate no more than two climbers per tent, ensuring ample space for both travelers and their duffel bags. If you’re traveling solo, you’ll be paired with a same-sex tent mate, or, if you prefer, you may request a private tent for an additional fee. This extra charge covers the meals and wages of the porter who will carry it.

With this setup, you can rest easy after your trek, knowing your comfort and safety are taken care of.

Throughout your climb, our dedicated mountain chefs and wait staff will prepare and serve daily breakfasts, lunches, and dinners. The menu is carefully crafted in consultation with a professional dietitian to ensure every meal is both flavorful and packed with the energy you need to stay strong on the trail.

Your Kilimanjaro adventure will be led by our exceptional team of mountain guides, supported by skilled porters, camp managers, and chefs who work together to ensure your climb is safe, enjoyable, and memorable.

Experienced and Knowledgeable Leaders
Each of our guides has a minimum of seven years’ experience and an in-depth knowledge of Kilimanjaro’s terrain, flora, and fauna. They have led extraordinary expeditions, including Wings of Kilimanjaro and Red Bull’s wingsuit BASE jump—unique achievements never repeated by anyone else. Our guides also assisted in the record-breaking ascent of Nirmal Purja (Nimsdai), as featured in the Netflix documentary 14 Peaks: Nothing is Impossible.

Safety First – WFR Certified
All our mountain guides are certified Wilderness First Responders (WFR), trained by the USA-based Wilderness Medical Associates. This internationally recognized certification ensures they are fully prepared to handle emergencies in remote environments—a requirement for every lead guide at Hiking Kilimanjaro.

Cultural Insights and Storytelling
Our guides are not only experts on the mountain but also engaging storytellers. They’ll share fascinating tales, Kilimanjaro legends, and insights into the region’s wildlife, plants, and history. For those interested, they can also give you a deeper understanding of local culture and traditions. At the same time, they respect your need for quiet moments, giving you space to enjoy the serenity of nature when you wish.

Dedicated Support Crew
Behind the scenes, our hardworking porters, camp managers, and chefs ensure everything runs smoothly. They set up camp in advance, fetch water from mountain streams, carry supplies and gear, and prepare nutritious meals to keep you energized throughout the climb.

Caring for Our Team
We are proud to lead the industry in taking care of our staff. Hiking Kilimanjaro pays the highest salaries to mountain crews in Tanzanian tourism and ensures transparency by opening individual bank accounts for every team member. Their well-being is at the heart of our philosophy—because a happy, respected crew makes for the best possible trekking experience.

Every Hiking Kilimanjaro is equipped with bottled oxygen to support safe acclimatization at high altitude and reduce the risk of acute mountain sickness (AMS). Our guides are trained to administer oxygen at the very first signs of AMS, helping stabilize oxygen levels and allowing climbers to continue their ascent with greater comfort and confidence.

Reliable Oxygen Supply
We never run short of oxygen on Kilimanjaro. As the mountain’s largest operator—responsible for around 15% of all expeditions—we always have multiple teams across different camps. In the rare case a climber needs extra oxygen, nearby Hiking Kilimanjaro crews can quickly share supplies. Additionally, we can arrange a rapid delivery from our base, usually within six hours.

Prevention, Not Just Reaction
While many operators carry oxygen bottles, they often use them only in severe AMS cases, when evacuation is unavoidable. At Hiking Kilimanjaro, we stand out by using bottled oxygen proactively—as a preventive measure during acclimatization. This approach results in fewer AMS incidents, less stress for climbers, and higher summit success rates.

The Most Oxygen-Conscious Operator
Hiking Kilimanjaro Travel takes oxygen management seriously. We employ a dedicated staff member responsible for overseeing storage, refilling bottles, and ensuring all systems function perfectly before each climb. Today, we maintain more than 350 portable expedition oxygen systems, giving us the largest and most reliable supply on Kilimanjaro.

Every expedition is equipped with a reliable GPS tracking device, ensuring that our Kilimanjaro teams can be monitored in real time. This system is first and foremost a safety measure, but it also gives your family and friends peace of mind as they follow your progress from home.

On the morning of your climb, your adventure consultant will provide you with a QR code that generates a live GPS link. You’ll also be able to access this link anytime through your personal account on the Hiking Kilimanjaro Personal Trip Board.

To ensure your safety on Kilimanjaro, our WFR-certified guides conduct thorough medical check-ups every morning and evening for both climbers and crew members, including porters, camp managers, and chefs. These routine assessments help monitor how everyone is adapting to the altitude.

During each check-up, guides will ask a few simple questions about your well-being, measure your oxygen saturation, and, when necessary, check blood pressure or listen to your lungs with a stethoscope.

Participation in these check-ups is mandatory for all hikers—even those feeling perfectly fine—because they allow our team to detect the earliest signs of Acute Mountain Sickness (AMS). With early diagnosis and preventive measures, we help ensure proper acclimatization and a safer, more enjoyable climbing experience.

Every expedition is equipped with a satellite phone carried by your guide, ensuring constant communication even in areas without mobile coverage. In case of an emergency, the guide can immediately contact our 24/7 safety monitoring team at the Aishi Machame climbing base, guaranteeing a rapid response and support whenever needed.

Please note: The expedition satellite phone is reserved for emergency use. If you’d like to stay connected with family, friends, or colleagues during your climb, you can rent a personal satellite phone for private communication. Our travel experts will be happy to assist you with the arrangements.

At Hiking Kilimanjaro, your health and safety come first. That’s why every expedition team carries multiple medical kits, carefully stocked to handle a wide range of mountain-related conditions. Our large “camp” medical kits contain 49 different types of medicines and supplies, making them some of the most complete emergency kits available in Tanzania.

Alongside these, each guide carries a compact tactical kit equipped with essentials such as hemostatic plasters, tourniquets, painkillers, and other first-response items. This allows them to treat injuries like twisted ankles, sprains, or strained muscles immediately, even while on the move between camps.

In nearly ten years of operation, none of our kits have ever been used to their fullest extent—a testament to both our preventive measures and the preparedness of our teams. Still, we believe that being fully equipped is one of the key reasons Hiking Kilimanjaro is recognized as the safest company to climb Kilimanjaro with.

VIP Medical Support
For added peace of mind, Hiking Kilimanjaro maintains a VIP ward for our clients at KCMC Hospital, one of the leading medical facilities in the region. Should evacuation ever be required, our clients receive priority admission, personal nurse attention, and bypass standard emergency queues. In the rare case of hospitalization, hikers are cared for with daily fresh food deliveries from our company restaurant in Moshi, reliable Wi-Fi access, and the assistance of a dedicated company manager.

With these systems in place, you can focus fully on your climb, knowing that we are prepared for every scenario.

Every Hiking Kilimanjaro covers all mandatory park fees and charges required for hikers. These include camping and conservation fees, rescue fees, crew fees, forest fees (for certain routes), and other official payments. Together, these fees account for nearly half of the total cost of a Kilimanjaro climb, which is one reason the mountain is more expensive than other destinations.

As a transparent and law-abiding company, Hiking Kilimanjaro pays all applicable taxes in Tanzania. This includes VAT (18%), corporate income tax (30%), labor-related levies, licensing fees, and social security contributions for our fully employed team. We are proud to be among the few travel companies in Tanzania that operate with full compliance.

Importantly, these taxes directly support the local economy and community development. In 2022 alone, Hiking Kilimanjaro contributed over $500,000 in taxes and levies to Tanzania.

When you book with Hiking Kilimanjaro, your journey is supported by a team of 200 professionals dedicated to making your adventure exceptional. Our specialists cover every detail—from reservations, transfer planning, and expeditions to customer care, logistics, and beyond. Behind the scenes, our hotel, storekeeping, and transfer teams play an equally vital role, working together seamlessly to ensure every aspect of your trip runs smoothly.

Our travel consultants are available 24/7. You can reach your manager anytime via messenger, email, phone, or whichever method you prefer. With team members working across different time zones, we’re always ready to answer your questions and provide assistance whenever you need it.

Hiking Kilimanjaro is the first adventure operator in Tanzania to develop its own travel planning software. With this system, there’s no need to send long email lists of information. Instead, you can simply complete your Personal Trip Board in the Hiking Kilimanjaro travel portal.

This easy-to-use platform allows you to share all essential details—gear rental requests, arrival and departure information, dietary preferences, insurance and passport details for permits and summit certificates. You can also use it to let us know about allergies or important medical information in advance.

Protecting your personal information is a top priority. The system is fully secured with SSL encryption provided by Cloudflare Inc, a global leader in cloud security. All transmitted data is encrypted and accessible only to authorized Hiking Kilimanjaro staff.

Unlike many other companies where communication goes through a sales manager, our system delivers your information directly to the operations team member responsible. This streamlined process minimizes the chance of errors and ensures smoother coordination for your climb.

We understand that many items you bring to Tanzania—such as suitcases, safari clothes, laptops, gadgets, and documents—won’t be needed for your Kilimanjaro climb. We recommend taking only the essentials for your expedition and leaving fragile or valuable belongings in our secure storage or safe room, completely free of charge.

Our storage facility is dry, well-ventilated, and accessible only to Hiking Kilimanjaro staff, providing a safe place for suitcases, handbags, and other non-valuable items.

For valuables such as cash, jewelry, passports, and electronics, we provide a dedicated safe room under 24/7 video surveillance and protected by armed guards. It features a fire-proof door with a 120-minute fire-resistance rating, 10-inch brick walls, and a highly sensitive alarm system.

You won’t need cash on Kilimanjaro itself, as there are no shops, vending machines, or commercial facilities within the park. The only nearby option is the small souvenir shop at Mweka Gate, where local artisans sell handicrafts. We recommend bringing no more than $100 for souvenirs on the mountain; larger selections and better prices are available in Arusha.

To deposit valuables, you will itemize your items and complete a special form. Cash is counted with a cash-counter machine, and you will receive a receipt listing everything left in our care. The process is recorded with a high-resolution camera to ensure transparency, and all records are deleted 30 days after your departure from Tanzania.

Our safe room is insured for up to $600,000. In nearly ten years of operation, we have never had an insurance claim—demonstrating the safety and reliability of our facilities.

At Hiking Kilimanjaro, we are committed to environmentally responsible trekking. Our goal is to leave Kilimanjaro cleaner than we found it after every expedition. To achieve this, we assign a dedicated team to ensure that both our climbing crew and hikers leave no waste on the mountain. This team also collects any litter left by other groups, helping maintain the mountain’s pristine condition, just as it was during the times of Hans Meyer and Ludwig Purtscheller, the first Europeans to reach the summit.

We actively minimize the use of plastics during our expeditions. For example, the packaging for the first day’s lunchbox is fully compostable, while hot lunches on subsequent days use sustainable packaging sourced from Vegware, a leading UK-based provider with a strong environmental focus.

When you choose Hiking Kilimanjaro for your trip, you are directly contributing to the development of local communities around Mount Kilimanjaro. We are committed to sustainability and allocate a portion of our profits to meaningful social responsibility initiatives. Some examples include:

• Firefighting on Kilimanjaro: Our guides regularly assist in controlling bushfires on the mountain slopes. With climate change increasing the risk of fires, our expedition teams were among the first responders during large fires in 2020 and 2022. Our team of 150 porters proved larger and more effective than all other crews combined.

• Conservation Initiatives: We are proud to be among the first donors to the Serengeti De-snaring Project by the Frankfurt Zoological Society, which works to remove snares, traps, and other poaching devices from Tanzania’s national parks.

• Fair Treatment of Porters: Hiking Kilimanjaro is a member of the Kilimanjaro Porters Assistance Project (KPAP), which promotes fair wages, nutritious meals, and proper care for porters. Our certification reflects our commitment to these high standards.

• Reforestation Efforts: In response to deforestation, we have planted trees on the foothills of Kilimanjaro and in surrounding areas, with additional reforestation projects planned for the future.

• Supporting Education: We are improving the lives of students in the remote Materuni area by renovating schools, providing essential educational materials, and supplying sports equipment. This ensures a brighter future for children in the region.

• Wildlife Conservation: In 2023, we partnered with Nature Tanzania, investing over $12,000 to save the critically endangered Long-billed Forest Warbler. Our team conducts research and conservation efforts in a dedicated site within the Amani Forest.

• Supporting Local Suppliers: We prioritize working with small, local farmers and suppliers over large agricultural companies, ensuring that our operations benefit the surrounding communities.

Hiking Kilimanjaro supports only projects that bring real, measurable impact. Each application from local NGOs or eco-activists is carefully reviewed by our board before funding is allocated.

By participating in our climbs, you are helping drive positive change in the communities around Mount Kilimanjaro. Learn more about the social responsibility initiatives you support on our website.